Important Note:

• This is a full-time opportunity with one of our confidential clients. The client name will be shared during the initial screening call with us/recruiter (after your profile is reviewed).
• In this posting, “we,” “us,” and “our” refer to the hiring client."Candidate" refer to you
• We work directly with the hiring recruiter/manager, ensuring your profile reaches the right decision-makers — not just the general TA queue.

Experience level: Mid-senior 

Experience required: 5 Years 

Education level: Bachelor’s degree 

Job function: Product Management 

Industry: Banking 

Total position: 1 

Relocation assistance: No 

Visa sponsorship eligibility: No

Role Overview:

• We are seeking a Production Manager to oversee and drive the growth of our origination team.
• This is a hands-on leadership role responsible for recruiting, training, and supporting Loan Officers while maintaining efficient, compliant production across all channels.
• The right candidate will have both the operational know-how to ensure files move smoothly through the pipeline and the leadership skills to motivate a team to perform at a high level.
• This is an on-site/Hybrid role based out of our Oak Lawn headquarters.

Key Responsibilities:

• Leadership & GrowthRecruit, hire, and train Loan Officers (Los) and sales support staff.
• Develop a structured onboarding and mentorship process for new Los.
• Build a culture of accountability, teamwork, and consistent production.
• Pipeline ManagementOversee daily loan pipeline activity to ensure timely closings.
• Partner closely with processing, underwriting, and closing teams to remove obstacles.
• Maintain high standards for loan quality, compliance, and customer service.
• Production OversightDrive origination growth through coaching, lead management, and referral-partner engagement.
• Track key metrics (volume, pull-through, turn times, quality) and report to senior leadership.
• Ensure adherence to company policies, agency guidelines, and regulatory requirements.
• Business DevelopmentSupport Loan Officers in building referral networks with real estate agents, builders, and financial professionals.
• Represent us in the community with professionalism and integrity.

Qualifications:

• Minimum 5 years’ experience in mortgage origination, with at least 2 years in a leadership or production management role.
• Deep understanding of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations.
• Proven track record of recruiting and developing successful Loan Officers.
• Strong interpersonal and leadership skills — able to coach, motivate, and hold teams accountable.
• NMLS license preferred (active or previously held).
• Must reside within commuting distance of Oak Lawn, IL.

Header: We are seeking a Production Manager to oversee and drive the growth of our origination team. This is a hands-on leadership role responsible for recruiting, training, and supporting Loan Officers while maintaining efficient, compliant production across all channels.

This role has great potential for growth and earnings. Need someone that can grow the Loan Officer team. Autonomy to do this as they see fit and the more Loan Officers hired, the higher the bonus for the Production Manager.

Must have:

• Minimum 5 years’ experience in mortgage origination
• At least 2 years in a leadership or production management role
• Proven experience recruiting, hiring, and training Loan Officers
• Exceptional communication skills with strong interpersonal and leadership ability
• Demonstrated management experience with capability to motivate, coach, and hold teams accountable
• Potential to move up into an executive leadership role if they grow this
• Ability to drive origination growth through coaching, lead management, and referral development
• Strong business development skills to build and maintain referral networks
• Must reside within commuting distance of Oak Lawn, IL
• Authorized to work in the U.S. (no sponsorship offered)

Nice to have:

• NMLS license (active or previously held) – Highly Preferred
• Bachelor’s degree
• Experience at an independent mortgage bank or smaller lending institution
• Prior exposure to MBS (Mortgage-Backed Securities) or understanding of servicing operations
• Potential and interest in moving into an executive leadership role as the business grows

Screening Questions: (You must answer this along with the professional summary of the application):

1.) The role requires an onsite presence with frequent in-person meetings and field networking. Have you discussed and confirmed the candidate’s availability for this work arrangement?

2.) Does the candidate currently hold, or has previously held, an NMLS license?

3.) How many years of mortgage origination experience does the candidate have, and how many years in a leadership or production management role?

4.) Does the candidate have experience recruiting, hiring, and training Loan Officers?

5.) Please provide an overview of the candidate’s business development experience — particularly in building and maintaining referral networks.

6.) You're expected to drive significant origination growth and are accountable for recruiting, hiring, and training new Loan Officers (LOs). Assuming you start next month, describe your 90-day execution plan focused on recruiting your first three to five LOs. What specific sourcing channels would you prioritize, and what quantifiable production targets would you set for those new hires in their first six months to ensure rapid growth and accountability?

7.) This is a hands-on role where you must ensure files move smoothly through the pipeline while dealing with the complexity of FNMA/FHA/VA guidelines. Describe a time when you personally partnered with processing or underwriting to re-engineer a flawed workflow. What specific operational knowledge (Encompass, guidelines, etc.) did you leverage, and what was the measurable impact on turn times or pull-through rate?

8.) The hiring manager noted this role offers the potential to move up into an executive leadership role if you successfully grow the business. Thinking beyond the Loan Officer level, what specific initiatives would you undertake to expand Crown Mortgage's referral network and build the overall Crown Mortgage brand in the Oak Lawn market? How does your experience at an independent or smaller lender prepare you for this kind of entrepreneurial responsibility?

9.) Please provide the link to candidate’s LinkedIn profile.

10.) What is the candidate’s highest level of education?

11.) What is the candidate’s desired total compensation? (Please specify base salary vs. commission/bonus expectation).

12.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g., timeline, relocating with family, selling/buying property).

13.) Is the candidate legally authorized to work in the US for any employer?

14.) Will the candidate now or in the future require immigration sponsorship for work authorization (for example, H-1B status)?